Return Policy

Return and exchange policy

- The return of a product is a right for all our customers, and it includes all the products we offer on ALMAHROOSA coffeeshop.

- All the products offered on ALMAHROOSA coffeeshop are subject to the refund policy according to the terms and conditions stipulated on this page.

- Returns  can be made if the product is in its original condition when purchased and packed in its original packaging.

- Return in same day  of purchase.

- Please contact us via the Contact Us page or via our phone numbers to request a return.

- Please take a picture and send the product, address and order number specified so that it can be replaced by another product in case the product is corrupt or has a certain defect.

- The amount is returned to the customer in full if the product he received is completely different from the product presented on our website.

- We are not responsible for expectations of customer use of the products, which we did not mention on the product page on our website.

- Deduct 30% or a value of at least 25 dirhams if the customer does not want the product and the latter has no defect or problem mentioned.